Transparency in communication tools
I’ve been following Twitter and watching the SXSW conversations unfold in the last few hours. Many have been focused on Sarah Lacy’s interview with Mark Zuckerberg, which are mainly negative. There’s a really interesting write up on the interview at BuzzMachine.
From Jeff Jarvis’s write up of the interview, this is the most interesting bit to me:
He [Mark Zuckerberg] says that Facebook is working on a universal need: connecting people who want to communicate. He says that someday everyone on the world will be using these tools. “It may not be Facebook.”
Interesting. Facebook will need to evolve, as I think that branding and advertising will only obfuscate a communication tool. I think that if Facebook really wants to “connect people who want to communicate”, it needs to be as invisible as possible, and it needs to be open as possible. I want to easily sync my contacts with my address book, my phone, etc. I want to take data out.
Transparency in social networking: a good analogy would be plain typography, or the principles set out in Beatrice Warde’s ‘The Crystal Goblet‘: basically, that printing should be invisible, so that words and ideas can be read and understood as clearly as possible. A real communication tool must give privacy, yes, but also transparency and flexibility.
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